In this coming guide, I will show you how to write a product review that does not alienate your readers but can still generate good revenue for your website.
But first, let’s summarise how searching for feedback about a product you are about to buy usually goes…
Step 1: type “product” + review in Google.
Step 2: your eyes melt at the number of star ratings and review websites appearing on your screen; half the titles read, “is a scam? Don’t buy before you read this!”
Step 3: Tentatively click on a result that doesn’t seem to be an obvious clickbait and where the domain name looks trustable (i.e, not producthonestreivew.com).
Step 4: Land on a page filled with CTA 100% positive reviews and is obviously completely sold out to the product owner (and, if you’re lucky, some rehashed product descriptions).
Step 5: Close your browser in rage after landing on 3 or 4 such sites, not knowing what to do about buying the product or not.
Does this sound familiar?
It does to me, yet I actually have done that for a while, and if you navigate Health Ambition a bit and look at some of our reviews from a few years ago, you will see we were playing that exact game.
But the truth is, even when they rank, these kinds of product reviews don’t produce nearly as much revenue as they used to.
The truth is, most people are now fairly well educated about sketchy affiliate sites selling this way, and while you can STILL make sales this way, you won’t bank the way you used to.
But with every downturn, there is an opportunity.
In that case, being the honest kid in the block and understanding how to write a product review where you are not afraid to be critical about the product and have the reader’s best interest in mind can have a massive payoff and set you apart from all the crappy online reviews.
We have been experimenting with that in the past 12 months with great success and generated thousands of dollars in affiliate earnings on Authority Hacker.
We have cleared the board, forgotten everything we knew about writing product reviews, and looked around to try and learn from the best. We realized great customer reviews rely on 2 simple things:
- Trust the author
- Bridging features and benefits through real-life examples
While we don’t publish a ton of reviews (and we clearly should release more), we have had great success with them, earning 3 – 5 figures with multiple reviews in the past 12 months.
Here are some of our earnings generated ONLY with reviews.
In this post, we will be sharing the format we use to write those product reviews and earn great commissions on affiliate products.
How to Write a Product Review: 8 Expert Tips
- Create a product review summary box
- Empathize with your readers
- Identify who the product is for
- Introduce the solution with the product
- Explain product features and benefits
- Offer social proof
- List product alternatives
- Use the right formatting for your product review
1 Create a Product Review Summary Box
If you’ve read any of our reviews, you’ve probably noticed a short product summary at the very top of the page.
This summary box is one of the best converting sections on our page.
For example, the summary of our Buzzstream review accounts for nearly 30% of our sales.
The summary box does two things:
- Captures highly motivated buyers who are just looking for a quick opinion before making a final purchase decision.
- Summarizes the review and gives readers who are scrolling back up the page another CTA to click on.
An ideal summary should at least have the following six elements:
- A short sentence identifying the product and its intended use.
- Product ratings under different headers. “Value for Money,” “Support,” “Effectiveness,” etc. are some common. Make these visuals by using icons.
- A summary of the product’s pros and cons. Important to throw in the cons otherwise, your review will feel biased.
- A summary of the review. Keep this limited to 1-2 paragraphs.
- A CTA. Use actionable copy on the CTA text.
- The product price, since many of your readers, will decide to buy or not based on this factor alone.
This specific box was built with the elements available out of the box with Thrive Content Builder, you should be able to recreate it quite easily with it.
2 Empathize With Your Readers
For those who are still reading and are here to actually read your content, it’s time to get personal to stand out from the competition.
Have you ever come across a review where the reviewer was more interested in rattling off the product’s features than actually solving your problems?
Such reviews are a dime a dozen online and usually do a miserable job of helping readers.
Understand that buyers read reviews not to see the features; they can do that on the seller’s website.
They want to learn whether the product can solve their problems.
They don’t want to hear about all the cool things the product can do; they want to see how the product performs in real life for someone in the same situation as them.
Therefore, the first step in writing a good product review is to empathize with your readers.
As it turns out, empathy is directly linked with your likability. This, in turn, affects how much people trust and follow your advice.
Empathy And Likability
In the book Influence: The Psychology of Persuasion, author Robert Cialdini says that likability is one of the six pillars of influence.
The idea behind this is simple: you are more liable to follow someone you already like.
According to The Likeability Factor, how much you like someone is a function of three things:
- Realness: Whether a person comes across as ‘real’ and ‘authentic.’
- Friendliness: Whether a person has an open, friendly disposition.
- Empathy: Whether the person can relate to you and your problems.
How To Use Empathy In Your Product Reviews
Follow these tactics for empathizing with your review readers and making yourself more likable:
- Friendly voice: Use first-person voice with a casual, conversational style. You should come across as a friend gently guiding the reader through his/her problems.
- Share your problem: Before you even mention the product, talk about your problems and how the product helped solve it. Try telling a story about how your life was before and after you used the product.
- Pressure the pain: Ask rhetorical questions (such as “do you feel you’re wasting hours on social media?”) that pull the reader in and make him silently empathize with your situation.
- Be real: People empathize more with a person than with a brand. Address the reader directly as “you” and use real pictures to draw the reader in.
Your objective in the first few paragraphs of any review should be to tell the reader that you’re just an ordinary person like them and that the review is your personal experience of using that product.
For an example, take a look at this review of Earn1k course from Ramit Sethi:
The reviewer clearly identifies that he’s just a “university student” stuck in a dead-end job. If you are in the market for Ramit’s course (which usually targets millennials), your eyes would instantly light up – this guy is just like me!
Another reviewer had the same approach – he identified his profession, said he was bored, and wanted to make something on the side.
This is a situation many people in the market for Ramit’s course find themselves in as well. By stating this first thing in the post, the reviewer manages to empathize with the reader.
You are a nobody in their eyes anymore, and the narrative makes people want to know what happens in the end, keeping them on your page.
3 Identify Who The Product Is For
Most reviewers miss this — they write reviews for everyone, even if they aren’t the right fit for the product.
The result? Tons of tire kickers who waste your and their own time reading the review.
Therefore, the third step in writing the product review should be to clearly identify the product’s target market.
This is quite straightforward – simply include a section in the review that explains who the product is for.
For example, our Buzzstream review states in no uncertain terms that this isn’t a product for you if you send only 100 or so emails a month.
This does two things:
- It qualifies prospects. If someone isn’t a good candidate for the product, he/she can simply leave at this point without wasting anybody’s time.
- It builds credibility. We identify a few free alternatives or tell unqualified people they should not buy the product. This tells readers that we aren’t just after their money but want them to get the best possible product for their needs. You can earn a lot of trust with that.
4 Introduce The Solution With the Product
By now, the reader knows he has a problem, is searching for an answer, and trusts you.
This is where you step in and introduce the solution.
You can do this by giving your readers a brief overview of the product. Show them what the product includes, what its capabilities are, and what results users can expect from it.
I like to do it in a video because it makes me more relatable, puts my review on Youtube search, which generates traffic on its own and gives nice multimedia feel to the post.
Essentially, your job in this part is to pre-sell the product.
The Principle Of Pre-Selling
In sales, pre-selling is defined as the process of creating an environment that helps customers choose a product.
By demonstrating the product’s value and answering buyer questions, you can leave such a favorable impression that people buy your product without even being pitched to.
Pre-selling is the process of creating an environment that helps customers choose a product, i.e. sales without selling
Which is to say, pre-sales are sales without the selling.
Pre-sales tactics are very effective in product introductions. It lowers your readers’ guard and demonstrates the product’s usefulness without the added pressure of making a purchase decision. Here are two ways you can pre-sell the product:
- Demonstrate value: Demonstrate how the product can solve problems by showing off your own results.
- Educate: Answer questions and doubts readers might have about the product.
How To Introduce The Product
The best way to introduce the product is to show off your results through screenshots and videos and clear away common doubts they might have about the product.
For example, in our Buzzstream review, we start off by talking about why we don’t have any link-building product recommendations on our website (short answer: they’re mostly crap).
Then we talk about how Buzzstream is different – it’s a relationship-building tool, not just a link-building tool. Then we get people interested by posting a few relevant emails that result in a backlink:
This way, we’ve managed to tell the readers what the product is all about, and how it can help solve their problems.
In our Thrive Leads review, we accomplish the same with a short product walkthrough video:
This demonstrates the product’s value and hooks them in for the rest of the review.
Moreover, it shows them I actually own the products, which pushes trust a little further.
5 Explain The Relationship Between Features And Benefits Through Case Studies
A big part of writing a product review is explaining the product features and benefits. Most reviewers (and vendors) simply list them out one by one.
As you might have guessed, the results from this approach are less than inspiring.
The right way to explain products and features is to actually show how they help solve problems. You can do this by creating a case study inside the review. This accomplishes two things:
- It shows how the product works in a real-world setting.
- It gives value to the reader, builds trust, and they feel compelled to do something in return (buy from your link)
The second part – doing something to get something back – is actually called the principle of reciprocity.
The Principle Of Reciprocity
Robert Cialdini Author of Influence:
“We are human because our ancestors learned to share their food and their skills in an honored network of obligation.”
This is to say: if you do something for someone, they feel obligated to give back. This is the principle of reciprocity in a nutshell.
We’ve seen this principle at play firsthand on Authority Hacker. We give away so much content that we often get comments from readers asking why we’re doing this in the first place.
That’s not all – we’ve even received emails from readers asking us to share our affiliate links. People have read our product reviews and got so much value from them that they feel like they owe us a sale.
This is a powerful concept. Use it in your reviews, and your conversion rates will skyrocket.
How To Create High-Value Product Case Studies
The purpose of a case study inside a review is twofold:
- To demonstrate the product’s features
- To help potential buyers picture themselves using the product and improving their lives by doing so.
The best way to do this is to create a short tutorial that walks readers through a sample use case of the product.
For example, our Buzzstream review shows readers how we used the product to get backlinks for Health Ambition. Not only do we list out the steps we followed, but we also show our results:
For your own reviews, follow these steps:
- Identify core features: These are the features that readers care about the most. Whether they decide to buy the product or not will depend on how well these features actually work.
- Show core features in action: Use a video or screenshot walkthrough to show how the product actually works. For inspiration, take a look at our Buzzstream video review.
- Give value by explaining how to use the product: This is where you can give value and trigger the principle of reciprocity. Your aim should be to walk readers through a short tutorial explaining how to get real results from the product.
In our Buzzstream review, we offered readers a quick overview of the outreach process, then showed them how to use Buzzstream for successful outreach.
We never tried to hard sell the product. Instead, we just focused on helping people with the outreach process. Selling Buzzstream was just an added benefit.
This does not just work with software tools, though; you could do the same with blenders by showcasing some smoothies you have put together with them or showing a case study of how you applied the learnings of a course you are reviewing.
6 Offer Social Proof
Social proof is the third pillar of persuasion, and it can really set you apart from the dumb review sites using spun user-generated content.
According to Robert Cialdini, quoting results from the Asch conformity experiments, he shows that people are more likely to follow something that is already popular.
People are more likely to follow something that is already popular.
As you’ll see below, you can use this fact to your advantage while writing product reviews.
How to use social proof in your reviews.
Follow these steps to add social proof of the product’s success to your reviews:
- Add reviews and quotes from other users: To show how others perceive your product, simply add reviews and quotes from other users. You can easily find such reviews on sites like Amazon, Clickbank, or specialty sites like GSMArena, etc.
- Add reviews from power users: “Power users” are bloggers, reviewers, and other recognizable online personalities. If they’ve already reviewed the product, use their quotes in your review. This gives readers a nice balance between what lay users and experts think of the product (the same format used by MetaCritic and RottenTomatoes).
- Incentivize comments: Many comments on a product show that it is popular. You can get people to comment on the review by offering incentives through a contest. Check out our earlier post to see how to run a contest.
- Get more social shares: Higher social shares = higher popularity. Buy some Facebook or Twitter ads to pump up your reviews’ share count. This subtly shows readers that the review is already popular.
- Use giveaways: Another tactic to get more social shares is to run a giveaway on the review page. This will pump up the social activity as your social media followers jump in to take the reward.
For example, in this review of the Earn1K course, Dave clearly mentions results from other reviewers:
This was a great try, but something that works even better is to actually quote the other reviews. This way, you both earn more trust and avoid “review shopping” because all the important information of all the major reviews is on your page.
No need to go and read anything else until you make your decision about the product and click the link on that page (your affiliate link) if the answer to “should I buy this?” is yes.
7 List Product Alternatives
This holds particularly true for product reviews where listing alternatives accomplish two objectives:
- Increase sales: If people are not interested in the reviewed product, they might still be interested in the alternatives. More importantly, it changes the question from should I buy it to which one should I buy? This is a powerful change in the frame that can profoundly impact sales.
- Show impartiality: By offering readers multiple alternatives, you subtly tell them that you aren’t partial to any particular product.
Listing alternatives is a rather straightforward process. You can simply include a section titled “Alternatives” or “Competitors” and list out candidates.
Shane from Activegrowth goes a step further and offers an entire ‘Do Not Buy’ list, along with alternatives for each product.
While most people try to shy away from doing that because they’re afraid of not making sales, remember that alternatives may also have affiliate programs, so if you are playing smart, you will make more money doing this, not less.
8 Use The Right Formatting
By now, you have a powerful, persuasive review that gives tons of value to your readers. But before you can hit publish, you also need to format the review for maximum impact.
We have already established the power of formatting in our previous posts.
Follow these formatting guidelines in your review:
Use Plenty Of Pictures And Screenshots And User Generated Images
Pictures are crucial for creating great reviews, especially if you believe in the “show, don’t tell” philosophy.
Use them generously in your articles, but make sure that you only use real pictures, not stock images lifted from the product creator’s website.
Try to aim for a 3-4:1 ratio between pictures and images. That is, for every three-four paragraphs, include an image.
This gives much-needed visual flow to your review.
Divide the Review Into Sub-Sections
Writing a great product review isn’t enough; you also have to make sure that it is easy to navigate.
You can do this by breaking down the review into separate subsections. We do this for most of our long posts.
Try to use both headings and pictures to mark subsections.
I must admit I have skipped that one for Authority Hacker and have had complaints about it, so I will take my own advice and implement those soon!
Use Symbols And Icons
When listing out features, benefits, and ratings, use symbols and icons to add visual flair to the page.
It won’t make a bad review great, but it will make your review easier on the eyes and faster to scan. Use a plugin such as Thrive Content Builder to make this process easier.
Offer Star Ratings
Star ratings or scores out of 5 or 10 are used in almost every product review. Your audience implicitly understands what they mean.
They know that 4/5 stars mean an almost great product, while a 1/5 is universally recognized as a “don’t buy” product.
You can either use star ratings:
Or you can use a score
Both work equally well. You can also add your star rating to your search results with the all-in-one schema.org WordPress plugin.
Divide Comparisons Into Columns
If you’re offering comparisons (say, a pros-cons list, or a feature list across two products), placing them into separate columns is useful.
This is a simple, visual way to make a comparison.
Users can juxtapose two features/benefits side by side and better understand the product and has been used by magazines forever, it’s a classic visual code.
Use Multiple CTAs
Lastly, make sure to use multiple CTAs throughout the review. You should have at most 3 CTA – one each at the top, middle, and bottom of the post.
Use the simple, value-driven text on the CTA. Don’t write “buy now.” Instead, use something like “Try the [product name] free trial” or “Learn more about [product name].
Don’t go beyond three and maybe a few links inside the content otherwise readers will think that you’re trying too hard to sell.
Make sure that the CTA stands out on the page. Use a bright, bold color that isn’t used heavily elsewhere, and give it a big enough size to attract attention.
I have also noticed that animating the call to action and the call to action alone increased the number of clicks on our affiliate links.
Writing product reviews isn’t quite as easy as getting the specs and stringing together some thoughts. If you want your reviews to sell products (and rank well), you’ll have to do some legwork.
Don’t be like one of those spammers who write fake reviews and get banished from the SERPs every week.
Instead, offer real value to readers, and they’ll thank you by buying from your link.
Master the art of influence to create reviews that deliver value and sell products.
And lastly, make sure to organize and format your review well — it’s the difference between a review no one will read and one that gets hundreds of shares.